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1. How do I apply for social security benefits and/or Medicare?

To apply for Social Security Benefits and/or Medicare, an individual must go through the Social Security Administration office located at:
11706 Jefferson Avenue
Newport News , VA 23606
Phone: 800-772-1213

2. How do I inquire about emergency assistance?

Emergency assistance is a one-time crisis assistance program for City of Williamsburg residents. Emergency financial assistance and/or coordination and referral to appropriate service agency is provided based on the situation. Determination for financial assistance is based on established eligibility criteria to include a budget analysis. Residents may call the Department of Human Services to inquire about the application process. Once the application package is completed the individual will then meet with a social worker to help determine the best possible plan of action for the emergency situation.

3. How do I report suspected child abuse or elder abuse?

During normal work hours (8 am to 4:30 pm, Monday through Friday) you may report abuse by calling our main number 757-220-6161 and asking to speak with a social worker regarding suspected abuse.

After hours or on the weekends you may call the state abuse hotlines:

• Adult Abuse Hotline
  Phone: 800-832-3852
• Child Abuse Hotline
  Phone: 800-552-7096