Water Services

If you have a Williamsburg, VA mailing address, your jurisdiction may be the City of Williamsburg, James City County, or York County.

Use our City of Williamsburg Property Information Map to determine if you live in the city limits of Williamsburg.

The City has its own water source, treatment plant, and operates the distribution system. Residential water meters are read quarterly. Business water meters are read monthly. A water deposit is required.

If you live in James City County, call 757-253-6800 for questions about your water and sewer service and bills.

To START WATER SERVICE, complete the form at the bottom of this page or call 757-220-6188. Payment can be made by mail, in person, through an automatic monthly payment (ACH), or pay online at our e-Government page.

Rate Schedule

Water Rates

(Effective July 1, 2023)

  • In City: $5.30 per 1,000 gallons
  • Outside City: $6.36 per 1,000 gallon

Sewer Rates

(Effective July 1, 2023)

  • City collects Hampton Roads Sanitation District (HRSD) (treatment) rate: $10.16 per 1,000 gallons 
  • No separate City sewer rate

Minimum Charges


  • Residential (6,000 gallons or less)
    • Inside City: $31.80
    • Outside City: $38.16
  • Commercial (5,000 gallons or less)
    • Inside City: $26.50
    • Outside City: $31.80


  • Residential (2,000 gallons or less)
    Inside City: $27
  • Commercial (1,000 gallons or less)
    Inside City: $9


  • Disconnect Fee: $40
  • Tampering with water meter (City Code section 19-29): $150

Online Forms


Residential Owners or Businesses

Other Forms

Mail Forms

Please mail or deliver completed forms to:
Finance Department
City of Williamsburg
401 Lafayette Street
Williamsburg, VA 23185